Reservations

CANCELLATION POLICY 

We understand that circumstances may change your travel plans. Please keep in mind that there is a credit card processing fee charged to us for all transactions whether or not the reservation gets canceled.

a.- All cancellations are subject to a 5% processing fee. The 5% applies to the total amount of the reservation. (Example: The total is $100; the refund will be $95).

b.- Customers who cancel more than 24 hours from the Pick-up time will be charged a non-refundable processing fee of 5% of the total amount of the reservation.

c.- Customers who cancel less than 24 hours from the Pick-up time will be charged the full amount of the Total Fare. 

d.- In cases where your reservation is set to a "No-Show", no refund will be eligible.